A rigorous framework to certify professionals who return electronic devices to the market.
RefurbCertified runs a voluntary certification programme for refurb sellers, workshops and distributors. The goal is to give buyers verifiable proof of professional practices aligned with demanding quality standards.
Applications start online with audit fees payable upfront — with no guaranteed outcome. An accredited auditor then reviews documentation and, where required, on-site operations.
An independent certification committee decides on issuing, renewing or refusing a certificate based on the evidence collected.
The programme covers the sale and refurbishment of smartphones, tablets, laptops and related equipment.
Certificates are time-limited and subject to periodic reviews to maintain the required level of assurance.
Any legally established organisation involved in refurbishing or reselling refurbished products may submit an application.
No — it is voluntary. However, it helps organisations stand out in a market where consumer trust is essential.
The committee may suspend or withdraw a certificate. The organisation is removed from the public registry and buyers can see the updated status on our verification portal.