Independent certification · Refurbished electronics
RefurbCertified audits refurbishers and resellers against 10 published criteria: testing, data erasure, warranty, returns and traceability. Every certificate issued is listed in a public registry that anyone can check for free.
For refurbishers, resellers and marketplaces.
01The standard
Every certified company has been assessed against these 10 requirements. The weight shows how much each criterion counts towards the final score; two of them are eliminatory.
Functional test procedures
Quality
Grading standards
Quality
Data erasure process
Data security
Privacy & GDPR
Data security
Warranty policy
Commercial
Returns & after-sales
Commercial
Parts traceability
Operations
Logistics & packaging
Operations
Waste & recycling
Environment
Legal compliance
Governance
02Two ways to use it
A badge on a website proves nothing on its own. The registry does.
Prove the quality of your practices with an independent audit rather than promises.
03The process
Allow 4 to 8 weeks on average, depending on how quickly documents are provided and on audit scheduling. You are kept informed at every stage.
You create your account, describe your business and upload your documents: company registration, terms of sale, warranty, testing and erasure procedures.
An auditor with no commercial tie to you reviews your policies and may ask for more evidence.
Your actual processes are assessed — testing, grading, erasure, logistics, after-sales — on site or by video.
The auditor recommends; the certification committee decides. You receive the decision in writing, with reasons.
A certificate valid for 2 years, listed in the public registry, with a QR code and verification widget.
04Independence rule
Fees cover organising the audit and maintaining the registry, whatever the outcome. Sales staff have no access to audit files or to committee deliberations.
Auditor
assesses the evidence and recommends, but cannot certify
Certification committee
decides, without the assigned auditor or sales staff
Administration
issues the certificate only after a favourable decision
05Public registry
Only active certificates are listed here. An expired or suspended certificate can still be looked up by its number.
No company is listed in the registry yet
Certificates appear here as soon as the committee issues them. No name is published before an audit is complete.
Frequently asked questions
No. RefurbCertified is a private, voluntary certification. It is not issued by a public authority and does not replace statutory guarantees. Its value rests on published criteria and on every certificate being verifiable in the registry.
Rely on the registry only. If a website displays the RefurbCertified badge without a matching active certificate, report it using the report form: every report is reviewed by the compliance team.
Pricing is public: an application fee depending on the plan (initial audit included), then an annual audit and a renewal. Every amount is detailed on the pricing page. No payment guarantees a certificate.
Organisations receive detailed findings and may reapply after addressing non-conformities.
Create your account in a few minutes, then complete your file at your own pace before submitting it.
Application fee from €890 excl. VAT, initial audit included