Transparency
The factual, transparent and reproducible framework behind every RefurbCertified certification decision.
RefurbCertified publishes its full methodology. Every certification is based on documented criteria, independent audit, weighted scoring and a decision made by a committee separate from commercial teams. Paying fees never guarantees certification.
Payment is not certification
Public verifiable registry
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Our methodology follows ISO 17021-aligned principles and refurbishment sector best practice.
The RefurbCertified standard covers ten mandatory criteria across six domains: quality, data security, commercial transparency, operations, environment and governance.
Each criterion has a published weight. The overall score is calculated automatically from audit responses and documentary evidence submitted by the applicant.
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Analysis of quality policies, erasure procedures, warranties, traceability and legal compliance.
The applicant uploads required documents. The auditor may request additional evidence at any time.
On-site or remote evaluation of actual processes: testing, grading, logistics, after-sales and data protection.
Each criterion is scored out of 100. The weighted overall score determines eligibility and certification level.
After committee approval, the certificate is issued with QR code, public URL and embeddable widget access.
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The decision chain is strictly separated to ensure impartiality:
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A RefurbCertified certificate is valid for two years from the issue date. This duration is shown publicly on the certificate and in the /verify registry.
An annual maintenance review (self-declaration and documentary checks) is required in the interim year. Full renewal requires a new audit before expiry — failure to renew results in automatic certificate expiration.
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