Public standard

Certification standards

Public criteria, weighting and thresholds required for each RefurbCertified level.

The RefurbCertified standard is fully published. No secret criteria influence decisions. Weights reflect the relative importance of each requirement for buyer trust.

Minimum score required

A weighted overall score of at least 70/100 is required for any certification. Silver (80+), Gold (85+) and Platinum (92+) levels reward documented operational excellence.

Certification domains

Six domains cover the full refurbished device lifecycle.

Quality & testing — Functional testing, grading consistency, defect handling and repair documentation.
Data security — Certified data erasure, chain of custody and privacy compliance.
Commercial transparency — Accurate product descriptions, warranty terms and returns policies.
Operations — Parts traceability, logistics and secure packaging.
Environmental responsibility — Waste management, recycling and circular economy practices.
Governance — Legal registration, regulatory compliance and corporate governance.

Criteria weighting

Each criterion has a weight coefficient (1 to 3). Weight-3 criteria — functional testing, data erasure — have the greatest impact on the final score.

Formula: overall score = Σ (criterion score × weight) / Σ (weights). Total reference weight: 20 points.

Weight 3: critical requirements for safety and perceived quality
Weight 2: important requirements for commercial trust
Weight 1: complementary requirements (logistics, environment)

Thresholds & levels

Certification level is assigned automatically based on validated audit score:

Certified — score ≥ 70/100
Silver Certified — score ≥ 80/100
Gold Certified — score ≥ 85/100
Platinum Certified — score ≥ 92/100

Blocking non-conformities

No data erasure procedure (DS-001) — automatic rejection
Invalid legal registration (GOV-001) — automatic rejection
Score below 70/100 — certification refused
Major non-conformity not corrected within deadline — suspension

Criteria weighting

Code	Criterion	Domain	Weight	Summary
QC-001	Functional test procedures	Quality	3	Documented testing on all refurbished devices
QC-002	Grading standards	Quality	2	Cosmetic criteria applied consistently
DS-001	Data erasure process	Data security	3	Certified wiping or destruction of stored data
DS-002	Privacy & GDPR	Data security	2	Data protection policies and practices
CM-001	Warranty policy	Commercial	2	Clear, enforceable warranty terms
CM-002	Returns & after-sales	Commercial	2	Documented return process and customer support
OP-001	Parts traceability	Operations	2	Tracking of replacement parts and repairs
OP-002	Logistics & packaging	Operations	1	Safe shipping and handling
ENV-001	Waste & recycling	Environment	1	Responsible disposal of non-reusable components
GOV-001	Legal compliance	Governance	2	Valid registration and regulatory compliance

Related documents

Certification domains

Six domains cover the full refurbished device lifecycle.

Quality & testing — Functional testing, grading consistency, defect handling and repair documentation.

Data security — Certified data erasure, chain of custody and privacy compliance.

Commercial transparency — Accurate product descriptions, warranty terms and returns policies.

Operations — Parts traceability, logistics and secure packaging.

Environmental responsibility — Waste management, recycling and circular economy practices.

Governance — Legal registration, regulatory compliance and corporate governance.

Criteria weighting

Each criterion has a weight coefficient (1 to 3). Weight-3 criteria — functional testing, data erasure — have the greatest impact on the final score.

Formula: overall score = Σ (criterion score × weight) / Σ (weights). Total reference weight: 20 points.

Weight 3: critical requirements for safety and perceived quality

Weight 2: important requirements for commercial trust

Weight 1: complementary requirements (logistics, environment)

Criteria weighting

Code	Criterion	Domain	Weight	Summary
QC-001	Functional test procedures	Quality	3	Documented testing on all refurbished devices
QC-002	Grading standards	Quality	2	Cosmetic criteria applied consistently
DS-001	Data erasure process	Data security	3	Certified wiping or destruction of stored data
DS-002	Privacy & GDPR	Data security	2	Data protection policies and practices
CM-001	Warranty policy	Commercial	2	Clear, enforceable warranty terms
CM-002	Returns & after-sales	Commercial	2	Documented return process and customer support
OP-001	Parts traceability	Operations	2	Tracking of replacement parts and repairs
OP-002	Logistics & packaging	Operations	1	Safe shipping and handling
ENV-001	Waste & recycling	Environment	1	Responsible disposal of non-reusable components
GOV-001	Legal compliance	Governance	2	Valid registration and regulatory compliance